Fall is just around the corner, and it’s time to start building and training your dream team for the 2024-25 season. The challenges of seasonal operations and a fast-paced environment make effective training and onboarding crucial to the success of your new team members.
Discover how risk management technology can simplify and enhance the training and onboarding process, ensuring that staff are well-prepared to handle the unique demands of your ski resort.
With a job that’s very seasonal in nature, it’s important for your employees to be trained and brought up to speed effectively. Risk management technology from EDGEauditor allows you to log all training programs and workshops in advance, creating a structured and consistent process that can be rolled out each season. Use the technology to track attendance and compliance for your entire team.
With technology in place, training programs such as Occupational Health and Safety (OHS), injury accident awareness, and emergency procedures can be logged, monitored, and revisited annually. Plus, technology ensures that crucial information, like emergency operations plans (for lift evacuation, lost persons, power outages, or natural disasters), is integrated into the training regime. By setting attendance records and monitoring compliance, Resort Leaders can ensure that every staff member has the knowledge and skills needed to operate safely and effectively.
Ski resorts are unique in that staff often need specialized skills like skiing proficiency or the ability to perform high-angle rescues. Competency-based training programs are essential, and EDGEauditor helps streamline this process by tracking and logging the completion of such programs.
From ski competency assessments to first aid and CPR certifications, the platform can manage the diverse training needs of the staff. It can also track specialized training requirements, like working at heights, lift evacuation procedures, and adherence to the Globally Harmonized System (WHMIS). By centralizing this information, ski resorts can ensure that all staff members are properly trained and competent in their roles, reducing the risk of accidents and improving overall safety.
Daily tool box meetings are a critical aspect of ski resort operations, providing a platform to discuss daily tasks, terrain openings, and safety updates. EDGEauditor enables the creation of reports to capture daily status updates and log important information given to your ski patrollers.
This technology allows dispatch teams to monitor compliance and attendance, ensuring that all staff members are informed and prepared for the day’s operations. Plus, work tasks can be developed and assigned, helping to coordinate the opening of new terrain and the execution of daily tasks.
Lift operations are a vital component of any ski resort, and ensuring their safe operation is a top priority. With risk management technology, lift inspections can be logged, monitored, and reviewed regularly. EDGEuditor can build reports and set alerts for upcoming inspections, track unique training requirements for lift operators, and log hours towards apprenticeship programs.
Additionally, creating individual logins for staff members allows the platform to monitor lift downtime and ensure that all regulatory reporting criteria are met. This level of oversight ensures that lifts are operating safely and that any issues are addressed promptly, reducing the risk of accidents and improving the overall guest experience.
Effective equipment management is another critical aspect of ski resort operations, and it’s important to make this process easier, especially for newer team member. EDGEauditor allows resorts to log and track all resources before they are deployed on the mountain, including signs, banners, barriers, fencing, and liability signage.
By using this centralized database, resorts can build work tasks for daily operational checks and assign them to employees. This ensures that all equipment is properly maintained and deployed, contributing to a safe and efficient operation.
When you or someone on your team needs to quickly flag an incident and compile data – even in a ‘just in case’ scenario – digital reporting tools make it effortless to track details like photos of the tracks and patroller reports while their memories are fresh. Plus, you can keep track of follow-ups with patients and their families on treatment outcomes to ensure you have all your evidence details organized. Maintaining these comprehensive digital records simplifies and ensures accurate data retrieval for any potential litigation.
By automating and centralizing these tasks, you can ensure your staff is well-prepared, compliant with safety standards, and ready to provide an exceptional experience for guests. Whether it’s managing seasonal training, competency-based assessments, daily tool box meetings, lift operations, or equipment tracking, EDGEauditor helps make the complex task of onboarding new staff easier and more effective.
Click here to schedule a personalized demo of our solutions.
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